Privacy Policy

Last Updated: August 2026

The Building Company respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, phone calls, text messages, and other communications.


The Building Company provides custom home building, ADUs, additions, home remodeling, kitchen remodeling, bathroom remodeling, and basement remodeling services in Spokane and the Inland Northwest.

Information We Collect

We may collect personal information when you contact us, request an estimate, schedule a discovery call, download a resource, or communicate with our team. This may include:

  • Name
  • Phone number
  • Email address
  • Property address
  • Project details
  • Message or form submission details
  • Communication preferences
  • Website usage data, such as browser type, device information, pages visited, and referral source

How We Use Your Information

We may use your information to:

  • Respond to your questions or requests
  • Schedule consultations or discovery calls
  • Provide estimates or project information
  • Communicate about your project
  • Send requested resources or updates
  • Improve our website, services, and customer experience
  • Maintain business records
  • Comply with applicable laws and regulations

Sharing of Information

We do not sell your personal information. We may share limited information with trusted third parties only when necessary to operate our business, provide services, manage communications, process website forms, maintain our website, or comply with legal requirements.

These third parties may include website hosting providers, CRM platforms, email providers, analytics providers, phone or messaging platforms, subcontractors, service providers, or other vendors who help us serve our customers.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS / Text Messaging Privacy

If you provide your phone number and opt in to receive text messages from The Building Company, we may use your number to send messages related to your inquiry, estimate, appointment, project, or requested services.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Message and data rates may apply. Message frequency may vary. You may opt out of receiving text messages at any time by replying STOP. You may request help by replying HELP or contacting us directly.

Cookies and Website Tracking

Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand website traffic, improve performance, and measure marketing effectiveness. You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

Data Security

We take reasonable steps to protect the personal information submitted to us. However, no website, online form, email, or electronic communication method is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to any legal or business recordkeeping requirements.

You may also unsubscribe from marketing emails by following the instructions in the email or opt out of text messages by replying STOP.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

The Building Company
111 Lincoln Rd. STE 6
Spokane, WA 99208
 Phone: 509-404-0559